Terms & Conditions

Pro Image International
TERMS & CONDITIONS

Journey Health USA, LLC Terms & Conditions

These Member Terms and Conditions are a legally binding contract between Journey LLC and Member. I have reviewed and understand the company policies, marketing program, and ethical code, which are part of these guidelines. I understand that specific terms are subject to modification by Journey LLC at any time. My development rights and responsibilities will be determined by Journey LLC publications and I will abide by both the spirit and the letter of these and any subsequent changes announced by Journey LLC.

General Guidelines

I am of legal age within the jurisdiction of my place of business.
There is a minimum of a 40 commission value product purchase requirement on your first order when signing up as a member.
I will, in no way, imply that I am an officer, employee, agent, or owner of Journey LLC. I am an Independent Contractor, and as such, cannot bind or contract the company in any manner. Pro Image reserves the right to terminate this agreement, and all associated agreements (including, without limitation, the marketing incentive programs), upon 30 days written notice, with or without cause.

I will not be treated as an employee in regard to any laws covering employees, including but not limited to the Federal Insurance Contributions Act, the Social Security Act, the Federal Unemployment Tax Act, income tax withholding at source, or for any federal, state, or local tax laws.
I will conduct all my operations in strict compliance with all applicable laws, ordinances, regulations and other requirements of any federal, state, county, municipal or other government agency. I will obtain all necessary permits, licenses or other consents for the operation of my business, collect and pay all taxes, expenses, debits and other liabilities when due and in all respects operate in a lawful and ethical manner.

I will honor the Journey LLC Retail Guarantee and never make false or fraudulent representations about the company, its products, marketing plan, or income potentials.
I understand that no Journey LLC Member at any level receives commissions solely for referring new Customers. Furthermore, I acknowledge responsibility for training and supporting the Members I refer into Journey LLC.

The Journey LLC program is built upon retail sales to the ultimate consumer, although the company recognizes that a Member may wish to purchase products for their personal or family’s use, Journey LLC’s policy strictly prohibits the purchase of product or services for the purpose of qualifying for bonuses or advancement in the marketing program. Failure to abide by this policy or encouraging others not to abide by this policy will result in termination.

Ownership of a Journey LLC Business

Journey LLC independent business ownership must be an individual, a lawfully married couple, a legal corporation, tax exempt entities or trusts that are in compliance with the law. Should any of the above joint ownership dissolve or divorce, only one individual may retain ownership of the business. It is incumbent upon the Members of the dissolved entity to advise Journey LLC of the individual who retains ownership of the business. This advice must be in writing and signed by all parties and include a notarized statement or certified copy of the court approved divorce decree or property settlement. Any questions as to the legal ownership of the business will result in immediate suspension. Journey LLC has the right to suspend all commissions and bonuses until the ownership issue is resolved in accordance with this policy.

Independent Status

When a Journey LLC Membership is accepted, the Member is recognized as an Independent Representative (Contractor). Members are not Journey LLC employees and should not represent themselves as employees. All Membership applications must be completed and signed. If filled out via the corporate website, the enrollee must choose the acceptance button indicating agreement to these Member Guidelines.
 
U.S. and Canadian residents must include a Social Security or Social Insurance Number if they wish to earn over US$600 per year. As Independent Members, neither the Member nor Journey LLC has any right to enter into binding contracts or commitments on behalf of the other, nor will Journey LLC or the Member be liable in any way for the debts or obligations
of the other. The Member is solely responsible for all liabilities and expenses associated with his or her independent business activities, including all benefits, wages, taxes, and insurance of the Member and any of its employees.

Independent Representative (Contractors)

As an Independent Representative you must:
1. Conform to all of the federal, state and local laws governing the running and maintenance of a small business.
2. Obtain any necessary licenses or file any pertinent reports as required by the laws in your area. 3. Be responsible for any federal, state, local or general taxes and fees due in your area.
4. Supply all necessary tools and equipment required to operate your business including but not limited to telephone, photocopies, office equipment and transportation.
5. Determine your own work hours and establish a place of business.

Cross Sponsoring

Journey LLC Members and all Members of their immediate household are prohibited from the following:
a. Enrolling any Journey LLC Members, whom they were not the original personal enroller into Journey LLC, for other business ventures either directly or through a third party. This includes, but is not limited to, presenting or assisting in the presentation of other business ventures to any non-personally sponsored member. It is the Member’s responsibility to first determine whether or not the prospect is currently a Journey LLC Member before enrolling the prospect in another business venture. It will be considered a violation of this policy to enroll a Member even if their status is unknown.
b. Producing any literature, recordings or promotional material of any nature for another business venture, which is used by the Member or any third party to recruit Journey LLC Members for that business venture.
c. Selling, offering to sell, or promoting any competing products or services to Journey LLC Members.
d. Members cannot enroll or attempt to enroll a Member from another Journey LLC organization into their own organization, nor can they enroll or attempt to enroll a Member of their own organization that was personally sponsored by another Member within the organization. Violation of this policy is grounds for termination.
e. Members may not introduce other business opportunities to any Journey LLC Members whom they have not personally enrolled into Journey LLC, even if that opportunity appears to complement our products or the business. It is improper for a Journey LLC Member to enroll, recruit or attempt to recruit the guest or prospect of another Journey LLC Member. Violation of this policy is grounds for termination of Journey LLC Member status.
Violations of any provision of this policy constitutes a Member’s voluntary resignation and cancellation of his/her Membership, effective as of the date of the violation, and forfeiture by the Member of all commissions payable for and after the calendar month in which the violation occurred. If Journey LLC pays any compensation to the Member after the date of the violation, all commissions and compensation for and after the calendar month in which the violation occurred shall be refunded to Journey LLC.
Violations of this policy are especially detrimental to the growth and sales of other Members’ businesses and to Journey LLC as a whole. Therefore, Journey LLC may seek and obtain from the violating Member damages for violations of this policy. If litigation or arbitration is undertaken to recover compensation, bonuses or damages as specified herein, the prevailing party shall be entitled to an award of attorney’s fees and expenses. All legal action will be governed by the laws of the State of Texas in a Travis county court.

Exclusivity of Information

All information such as names, addresses, phone numbers, and email addresses of any and all Members is proprietary information belonging solely to Journey LLC. All Journey LLC Members agree not to disclose any such information to any third party unless it is for the express purpose of promoting the Pro Image opportunity nor can

it be used to promote any other business opportunity at any other time whether or not the person is still associated with Journey LLC. Violation of this policy would result in irreparable damage to Journey LLC and as such Journey LLC would be allowed injunctive relief to stop such a violation. If litigation or arbitration is required to obtain injunctive relief or to recover damages, the prevailing party shall be entitled to an award of attorney’s fees and expenses as governed by the State of Texas, in a Travis county court.

Termination

Should a Member be found to be in violation of any of the Policies of Journey LLC, Journey LLC reserves the right to terminate the agreement between the Member and Journey LLC. The procedure for such termination is as follows:
a. Notification of intent to terminate the agreement will be sent to the Member via the U.S. Postal Service.
b. The Member will have 15 days to respond to the notice, sending any dissenting information, explanation or alternative response in writing to Journey LLC.
c. Journey LLC’s review board will make a final determination as to whether the Member will be terminated. d. Should the termination take place, the vacancy will be filled according to the normal compression policy.
Termination is permanent inactivation of a Journey LLC Member. The Member is no longer authorized to sell Journey LLC products or enroll any new Members. They can no longer participate in any way in the compensation plan, contests or recognition. They may not re-enroll in the future.

Changes of Enroller or Organization

Journey LLC discourages and prohibits any changes in the organizational or enroller structure. The integrity of the compensation plan depends on that structure. Journey LLC protects the rights of the enroller. Realignment will only rarely be considered in extreme circumstances. In order to make a change, a waiver must be signed by all applicable parties and approved in writing by a corporate officer.
Sometimes two or more Members will contact the same person. Journey LLC does not get involved in settling disputes of this nature. We will recognize the Member whose name appears as the enroller on a signed application. If more than one application is received in the office, the one we receive first is recognized. Since there are no changes in the enrollment structure allowed, this area of the application should be filled out very carefully.

Supporting Your Members/Sharing Ideas

Journey LLC’s compensation plan is based on the sale of products to customers and rewarding our loyal Members. This plan encourages Members to help other Members who, in turn, help others. Journey LLC Members are encouraged to share ways to market the products and promote the opportunity while continuing to uphold the Member Guidelines of the company.

Satisfaction Guarantee for Customers

Journey LLC products carry a 100% guarantee. The following are the procedures to follow regarding customer refunds:

Purchases Directly from Journey LLC:

If your Customer purchased product directly from Journey LLC and is not satisfied for any reason with the product, he/she may return the unused portion or empty container to Journey LLC within 45 days from time of purchase and receive a full refund or exchange, minus shipping. Any commissions paid out on the purchase will be deducted accordingly.

Purchases Directly from a Member:

Here is a simple procedure to follow when making refunds to those customers who you personally service.
a. The customer should put in writing why he or she is returning the product. Include the name, address and phone number of the customer, preferably on the retail receipt. If a customer does not want to put the reason down in writing, you, the Member, should make the exchange or refund personally and put the information required into written form with your signature. Be quick and courteous about making the exchange or refund.

b. The Member should place each returned item in a separate plastic bag with a copy of the sales receipt and the written reason for the return attached.
c. When a Member returns a product to Journey LLC that a customer has returned, Journey LLC will replace the product with a new one for the Member’s inventory.

Promotional Materials

All Journey LLC literature was created to present the Journey LLC products and opportunity in the most professional image possible and abide by the State and Federal regulations governing such literature in regards to claims for both health and income. Therefore, Members may not:
a. Create, sell, display or distribute any literature, audio or video, Internet web site, email or other print, audio, visual or electronic media designed to represent Journey LLC‘s products, compensation plan or services other than that which is produced and provided by Journey LLC without prior approval from the company;
b. Copy or reproduce any material produced by Journey LLC without permission;
c. Use the Journey LLC name or logos in any advertisements, displays, notices, or in any promotion without permission;
d. Produce and/or sell any product, literature, audio or video or electronic media with is deceptively similar to Journey LLC
products and thus create the impression that such material originates from Journey LLC.
e. Present Pro Image’s products or opportunity in a manner or environment that is vulgar, profane or which presents
Journey LLC in an undesirable manner.
f. Make claims for product and/or income potential. No exaggerated or curative claims in regards to Journey LLC products or opportunity. Only use approved corporate language in defining the features and benefits of Journey LLC products. Never diagnose or prescribe any Journey LLC products as a specific treatment for any disease or condition.
In addition, a Member must not make exaggerated or hypothetical claims about the earning potential available with the
Journey LLC compensation plan.

Telephone Advertising

A Member may list his or her name in their phone book as long as it is clearly stated that the Member is an Independent
Representative, i.e.:
John Smith — Journey LLC Independent Representative — 2222 Main Street — 123-4567

Business Cards and Other Promotional Materials

All cards, letterheads, signs and advertising materials, etc. used by Journey LLC Members to promote their businesses must make it clear that they are Independent Representatives of Journey LLC. Members may in no way imply or intimate that they are agents, employees, joint ventures or franchises of the company.

Newspaper Advertisements

Some Members use classified advertising in the newspapers to find prospects. Here are a few simple rules to follow when placing such an ad:
• Do not imply that a job or position is available. • Do not promise a specific income. • Do not include any misleading facts or distortions of the Journey LLC compensation plan or products.

Repackaging Journey LLC Products

Repackaging of Journey LLC products by Members is not authorized. Products are to be sold in their original packaging only. Under no circumstances are Members allowed to print labels bearing the Journey LLC name or logo.

Electronic Communications

Journey LLC International is committed to permission-based email marketing practices, and as a result has established a no-tolerance Anti-Spam Policy regarding the use of its name, products or services in any form whatsoever.
Spam is commercial email or unsolicited bulk email, including “junk mail”, which has not been requested by the recipient. It is intrusive and it wastes valuable resources. Spam messages are the opposite of permission- based email, which are normally anticipated, personal, relevant and/or associated with a pre-existing business or personal relationship. Inappropriate newsgroup or message board activities, consisting of excessive posting of the same materials to newsgroups or message boards, are also deemed to be spam.
By becoming a Journey LLC member, you acknowledge and agree to comply with the Controlling the Assault of Non- Solicited Marketing (CAN-SPAM) Act of 2003. The ACT can be found in its entirety at: http://spamlaws.com/federal/108s877.html
You agree to fully and completely indemnify Journey LLC, its members, officers, directors, employees, agents and Journey LLC to you requesting that you terminate e-mail solicitations, you shall immediately stop sending any e-mail solicitations promoting the Journey LLC name, products and services.

Terms of Agreement

The term of this agreement will not be limited, but on occasion will be revised. Any changes or modifications to this agreement will be made freely available to all members and customers. Journey LLC will post notice of updates through normal channels, but it is the responsibility of the applicant, member and customer to review and be aware of any and all changes or modifications.
A member is entitled to cancel this agreement at any time for any reason upon written notice to Journey LLC. Transfer or sale of a member status without written company approval is strictly prohibited.
This agreement shall not be effective until and unless it is accepted by the Journey LLC Corporate office. Failure to
comply with the terms of this agreement, or any other company publications, will result in the immediate termination of this
agreement by Journey LLC, upon written notice thereof to member.
This agreement shall be governed by the laws of the State of Texas, and all claims, disputes or other matters between parties of this agreement shall be brought in County of Travis, Texas, courts. Further, this agreement constitutes the entire agreement between the member and Journey LLC and no other promises, representations, guaranties or agreements of any kind shall be valid unless in writing.
Copyright © 2001 - 2010 Journey Health USA LLC. All rights reserved.

Journey LLC Membership Terms & Conditions



© Pro Image International 6/27/2017